Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to processing and shipping your order as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been received.
Orders placed on weekends or public holidays will be processed on the next business day.
During peak periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times are:

Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days (where available)

Delivery times are estimates and may vary due to factors outside our control, including carrier delays, weather, or customs processing.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and selected shipping method. Any applicable free shipping offers will be displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information, where available.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase. We are not responsible for orders delivered to an incorrect address provided by the customer.

Lost or Delayed Shipments

If your package is delayed or appears to be lost, please contact us. We will work with the shipping carrier to help locate your order and resolve the issue as quickly as possible.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and photos of the damaged item(s) and packaging so we can assist you promptly.

International Shipping

If we offer international shipping, delivery times and shipping costs vary by destination. Customers are responsible for any applicable customs duties, taxes, or import fees imposed by their country.